Local councils charge Business Rates on most non-domestic properties. Councils use these funds to support local services, such as waste collection and fire services.

You will usually pay Business Rates on properties such as:

  • Shops and retail units
  • Offices and studios
  • Pubs and restaurant
  • Warehouses and factories
  • Workshops and storage units
  • Guest houses and some holiday lets

You may still pay Business Rates if you use only part of a building for business.

For example: A shop with a flat above it creates a mixed-use property. In this scenario, the business part attracts Business Rates, while the residential part attracts Council Tax.

Do I Have to Pay Business Rates?

In most cases, you must pay Business Rates when you occupy a property for business use. The key word is occupy. This means you use the premises to run your business.

You will normally pay Business Rates when you:

  • Trade from premises you own or rent
  • Use a unit mainly for storage or production
  • Provide services from a location customers visit

However, some situations create confusion. For instance, serviced offices and coworking spaces often include Business Rates within the rent. You may not receive a separate bill. Even so, the building still appears on the rating list.

When Do Bills Arrive and How Do You Pay?

Your local council normally sends your Business Rates bill in February or March. The bill covers the following tax year, which starts in April. Most councils spread payments across 10 monthly instalments from April to January. Many councils also offer 12 instalments to help with cash flow.

You can usually pay by:

  • Direct Debit
  • Online payment portal
  • Telephone payment
  • Bank transfer
  • Post (depending on local arrangements)

If you struggle to pay, you must contact your council immediately. Prompt action often prevents additional costs or enforcement action. In some cases, councils will agree a payment plan.

How Councils Calculate Business Rates

Councils calculate your bill using two figures:

  1. Rateable Value
  2. The Multiplier

Reliefs, exemptions and transitional schemes can also affect the final amount. Therefore, two similar properties can still produce different bills.

Rateable Value

The Valuation Office Agency (VOA) sets the rateable value in England and Wales. The VOA estimates the yearly rent a property could achieve on a specific valuation date. This figure does not always match your actual rent.

Rateable value reflects factors such as:

  • Location
  • Size and layout
  • Property use
  • Condition (based on rating assumptions)

The next valuation takes effect on 1 April 2026. It uses rental values from 1 April 2024. As a result, many properties will receive a new rateable value.

The Multiplier

Councils multiply your rateable value by the multiplier. This produces your basic annual bill before relief.

Rateable value x Multiplier = Annual bill (before relief)

For 2025/26, England applies:

MultiplierAmount
Standard Multiplier55.5p (rateable value £51,000 or more)
Small Business Multiplier49.9p (rateable value below £51,000)

Changes from April 2026

Several changes start of 1 April 2026. Some businesses will see higher rateable values. However, revised multipliers aim to soften the impact.

Revaluation

Revaluation updates rateable values for all properties. It also resets multipliers. Therefore, a higher rateable value does not automatically mean a higher bill. You should check your updated valuation before April 2026.

New Multipliers for 2026/27

Lower multipliers will apply in many cases.

Non-retail, hospitality and leisure properties (rateable value up to £500,000)48p for rateable value between £51,000 and £500,000
43.2p for rateable value under £51,000
Non-retail, hospitality and leisure properties (rateable value under £500,000)43p for rateable value between £51,000 and £500,000
38.2p for rateable value under £51,000

Properties with very high rateable values may face a different multiplier. The City of London can also apply separate arrangements.

Transitional Relief

Revaluation can cause sharp increases. Transitional relief limits how much your bill can rise each year. As a result, businesses can adjust gradually. Transitional Relief often applies automatically. Nevertheless, you should review your bill carefully.

Supporting Small Business Relief

Some businesses lose existing relief when rateable values increase. Supporting Small Business Relief limits bill increases in 2026/27:

In many cases, the increase will not exceed £800 or a percentage cap linked to rateable value (whichever is higher). This measure protects smaller businesses from sudden cost spikes.

Reliefs That Can Reduce Your Tax Bill

Small Business Rate Relief

This relief supports smaller premises:

  • 100% relief for rateable values up to £12,000
  • Tapered Relief between £12,001 and £15,000

This relief usually applies to one main property. However, businesses with additional properties may still qualify under certain limits.

Retail, Hospitality and Leisure Support

Many eligible properties receive targeted help. In 2025/26, sector support remains available in many cases. From April 2026, lower multipliers will support eligible properties on a more permanent basis.

Rural Rate Relief

Rural Relief supports qualifying village shops, pubs and petrol stations. Councils can also grant discretionary relief in some cases.

Charitable Relief

Charities and community amateur sports clubs can receive significant reductions. This relief helps protect essential community services.

Hardship Relief

Councils may grant hardship relief where a business faces financial difficulty and local interests benefit from support. Councils will usually request evidence.

Who Does Not Need to Pay Business Rates?

Certain properties qualify for exemption. These include:

  • Many farm buildings and agricultural land
  • Buildings used for the welfare or training of disabled people
  • Places of public religious worship

Empty properties can also receive temporary relief. The length of relief depends on property type.

Working From Home

Most home-based businesses do not pay Business Rates. This applies when you:

  • Use a small area (such as a bedroom office)
  • Sell goods mainly by post

However, you may trigger Business Rates when you:

  • Receive regular customer visits
  • Employ staff at your home
  • Convert part of the property mainly for business use

Mixed-use properties can attract both business rates and Council Tax.

Holiday Lets and Guest Accommodation

Some holiday lets fall within business rates. However, the rules depend on availability and actual letting.

In England:

  • The property must offer at least 140 nights for short-term letting
  • The property must achieve at least 182 nights of actual letting

These tests look at the previous 12 months and future intentions. If you currently pay Council Tax and meet the criteria for Business Rates, you must inform the VOA. You will normally confirm eligibility each year.

Pubs and the Licensed Trade

The VOA often values pubs using trading information. The assessment considers expected turnover and operating style.

The valuation may reflect:

  • Location and property type
  • Trading patterns and services offered
  • Rent and accommodation income
  • Comparable evidence from similar pubs

Pubs may also qualify for sector-specific support.

Stables and Specialist Premises

Some properties require special consideration. Stables provide a common example.

You will usually pay Business Rates on stables. However, you may not pay when you use horses for farming purposes. Stables located within domestic grounds may fall under Council Tax instead.

If Your Premises or Business Changes

Property changes can affect your bill. You should report changes promptly, including:

  • Extensions, splits or mergers of premises
  • Subletting part of the property
  • Changes in property use
  • Alterations to trading space
  • Changes to parking or access

Timely updates reduce the risk of backdated increases.

If You Face Local Disruption

Serious disruption can affect trade.

For example: Flooding or major roadworks can reduce customer access.

In some cases, authorities may adjust Business Rates temporarily. You should report disruption quickly and retain supporting evidence.

How to Challenge a Rateable Value

If you believe the VOA has set an incorrect value, you can take action.

You can use a Business Rates valuation account to:

  • Confirm property details
  • Report factual changes
  • Start a challenge

The process follows three stages:

StageProcess
CheckConfirm and correct property facts
ChallengePresent evidence and propose a revised valuation
AppealRefer the case to an independent tribunal if necessary

You can challenge the current rating list until 31 March 2026. You can challenge the new list from 1 April 2026. If the VOA requests rental or lease information, you should respond promptly. If needed, you can request additional time.

Contact Us

We are not just accountants; we are Chartered Accountants with one of the most reputable and premium accounting bodies. We are registered and regulated by ACCA; so you can rest assured that you are in good hands. Knowing this, don’t hesitate to get in touch with us if you require assistance: Pi Accountancy | Contact Us

This article is for general informational purposes only and does not constitute legal or financial advice. While we aim to keep our content up to date and accurate, UK tax laws and regulations are subject to change. Please speak to an accountant or tax professional for advice tailored to your individual circumstances. Pi Accountancy accepts no responsibility for any issues arising from reliance on the information provided.