Going Paperless with the HMRC App

If you find yourself puzzled by the absence of your usual Self Assessment letter, you’re not alone. HMRC is reducing the number of paper communication it sends, encouraging taxpayers to manage their affairs digitally.

If you’re still waiting for a letter about your tax and benefits, it may be time to download the HMRC app. With the app, you can handle various tasks conveniently from your smartphone, therefore eliminating the need for paper forms and letters.

Features of the HMRC App

Once you’ve downloaded and signed into the HMRC app, you can:

  • Check Your Tax Code and Income Details – Verify your current tax code and review your income from the past 5 years.
  • Access Your National Insurance Number – Easily locate and save your National Insurance number to your digital wallet for quick access.
  • View Your State Pension Forecast – See your State Pension forecast and identify any gaps in your National Insurance Contributions.
  • Manage Child Benefits – Claim and manage Child Benefit, including downloading proof of entitlement.
  • Update Personal Information – Update your name, address and other personal details directly through the app.
  • Handle Tax Refunds and Payments – Check if you’re due a tax refund and claim it, or make Self Assessment payments securely.
  • Access Your Help to Save Account – Monitor your Help to Save account, keeping track of your savings and bonuses.
  • Use the Digital Assistance Support – Use the HMRC digital assistant for guidance and information on various topics.

Security

Going paperless with the HMRC app doesn’t just make things more convenient; it’s also more secure. The app uses multiple layers of protection to keep your information safe:

  • Encryption – This protects your data, ensuring only you can access it.
  • Two-Factor Authentication (2FA) – Login with a six-digit PIN, fingerprint or facial recognition for extra security.
  • Automatic Security Updates – HMRC regularly updates the app to protect against new security risks.

By choosing to receive your HMRC communications electronically, you’ll reduce the risk of losing sensitive information while keeping your personal data safe.

Getting Started

To begin, download the HMRC app from the App Store for iOS or the Google Play Store for Android. After installation, sign in using your Government Gateway user ID and password. However, if you don’t have an account, you can create one directly through the app.

Once set up, you can enable quick and secure access using a six-digit PIN, fingerprint or facial recognition – depending on your device’s capabilities.

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